General Terms and Conditions

Last updated: September 22, 2025

1. General Provisions

1.1. These Terms and Conditions (“Terms”) govern the relationship between DM-AirTech GmbH (“DM-AirTech”, “we”, “our”), its subsidiaries, and any person or entity (“User”, “Customer”) using our Services, which include VertiPlace, VertiMonitor, and WeTwin, via API or SaaS interface.

1.2. By registering an account or using any part of the DM-AirTech platform (“Platform”), the User accepts these Terms. Acceptance is required through a clickwrap agreement at the time of registration or subscription.

1.3. If a specific, signed agreement is made between DM-AirTech and a Customer, that agreement shall prevail over these Terms in case of contradiction.

1.4. DM-AirTech reserves the right to update these Terms. Users will be notified by email or platform notice. Continued use of the Services constitutes acceptance of the updated Terms.

1.5. All services are provided on a tiered basis. Service levels, usage limits, pricing, and SLAs are described on each product’s respective subscription page.

2. Services Overview

2.1. VertiPlace provides statistical and historical weather data, analytics, and derivative indices based on long-term meteorological models.

2.2. VertiMonitor delivers real-time and forecast weather data, focusing on current conditions and predictive analytics for time-sensitive operations.

2.3. WeTwin combines features of VertiPlace and VertiMonitor, delivering both historical and forecast weather intelligence as a hybrid offering.

2.4. Demo and Free Tier services are offered with limited functionality and are not guaranteed to be accurate, uninterrupted, or fit for any specific use.

3. Use of Services and Licensing

3.1. Users are granted a non-exclusive, non-transferable license to access and use the Services for internal business purposes only.

3.2. Redistribution, sublicensing, reverse engineering, reselling, or use of the data to build a competing product is strictly prohibited.

3.3. All intellectual property rights in and to the Services and data remain with DM-AirTech.

4. Data Sources and Accuracy

4.1. Data is sourced from proprietary models, open datasets, licensed feeds, and may include governmental data. Accuracy is not guaranteed.

4.2. Forecast and analytics services are inherently probabilistic. Users acknowledge that deviations from real-world conditions are expected.

4.3. Go/No-Go recommendations, VOI scores, and confidence levels are advisory tools and shall not be solely relied upon for critical decisions.

4.4. DM-AirTech shall not be liable for decisions or consequences arising from reliance on forecast, VOI, or confidence level outputs.

5. Subscriptions, Billing and Refunds 

5.1. Subscriptions are billed in advance via our payment provider Mollie. Pricing and included features are listed on the product subscription pages.

5.2. VAT is handled automatically by Mollie, using VAT ID validation where applicable. Non-EU clients may be subject to additional sales tax, depending on their jurisdiction.

5.3. Refunds are not available except where required by law. Paid subscriptions may be canceled at the end of the current billing cycle.

5.4. Custom contracts may involve alternative invoicing and payment structures. In those cases, signed agreements shall prevail over these Terms.

8. Acceptable Use and Termination

8.1. Users may not:

  • Use the platform for unlawful purposes,

  • Circumvent technical limitations,

  • Scrape or harvest data,

  • Attempt unauthorized access to systems.

8.2. DM-AirTech reserves the right to suspend or terminate access for any violation of these Terms or suspected abuse.

8.3. Either party may terminate the agreement by written notice. Outstanding fees remain due.

9. Export Control and Sanctions Compliance 

9.1. Users may not access or use the Services if they are located in a country subject to EU or U.S. embargoes or are listed on restricted parties lists.

10. Limitation of Liability

10.1. To the fullest extent permitted by law, DM-AirTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10.2. Total liability under these Terms shall not exceed the fees paid by the User in the twelve (12) months preceding the event giving rise to the claim.

10.3. Nothing in these Terms limits liability for gross negligence, willful misconduct, or where liability cannot be excluded under applicable law.

10. Limitation of Liability

10.1. To the fullest extent permitted by law, DM-AirTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10.2. Total liability under these Terms shall not exceed the fees paid by the User in the twelve (12) months preceding the event giving rise to the claim.

10.3. Nothing in these Terms limits liability for gross negligence, willful misconduct, or where liability cannot be excluded under applicable law.

11. Governing Law and Jurisdiction

11.1. These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany.

11.2. Exclusive jurisdiction for all disputes shall lie with the courts of Hamburg, Germany.

12. Contact

For legal or support inquiries, please contact:

DM-AirTech GmbH
See full details at our Impressum.
Website: https://www.dm-airtech.com
Contact: https://www.dm-airtech.com/contact-us