Privacy Policy

Last updated: September 22, 2025

 

1. Introduction

DM-AirTech GmbH (“DM-AirTech”, “we”, “us”) is committed to protecting your personal data and complying with applicable data protection laws, in particular the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This Privacy Policy outlines what personal data we collect, how we use it, and your rights as a user of our services.

2. Data Controller

The data controller responsible for processing your personal data is:

DM-AirTech GmbH
Registered address as published in our Impressum
Website: https://www.dm-airtech.com
Contact: https://www.dm-airtech.com/contact-us

3. Data We Collect

We collect and process the following personal data when you register or interact with our platform:

  • Full name

  • Email address

  • Organization (optional)

  • Hashed password

This information is required to create and maintain your account and to provide access to our services.

We do not collect or process any personal data beyond what you explicitly provide.

Users are responsible for ensuring that their organization/company name is accurately provided when registering.

4. Use of Data

We use your personal data to:

  • Provide access to our services (VertiPlace, VertiMonitor, WeTwin)

  • Maintain your user account

  • Respond to customer support inquiries

  • Send essential communications regarding your account or service updates

We may use your registration email to contact you with product-related announcements or updates. You may opt out of non-essential communications at any time by contacting us.

We may reference your company name and logo in our list of clients and may display them on our website or within our products. Any active promotional, marketing, or co-marketing activity involving your brand will require separate, explicit agreement.

5. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract (Art. 6(1)(b) GDPR): to provide our services

  • Compliance with legal obligations (Art. 6(1)(c) GDPR): for billing and tax purposes

  • Legitimate interests (Art. 6(1)(f) GDPR): to improve service functionality and communicate important updates

    6. Cookies and Tracking

    We use Cookyes to manage cookie consent. Non-essential cookies are only set with your consent.

    You can review and update your cookie preferences at any time through the cookie banner on our website.

    7. Subprocessors and Third Parties

    We use a third-party service providers to support our platform particularly with respect to payment processing:

    Mollie B. V. act as data processors under GDPR and are bound by data protection agreements.

    8. Data Storage and Security

    Your data is stored on secure servers located in the European Union. We apply appropriate technical and organizational security measures to protect your personal data.

    9. Data Retention

    We retain personal data for as long as necessary to provide services and comply with legal obligations. Data related to inactive accounts may be deleted after a reasonable period unless required for legal or billing purposes.

    10. Your Rights

    Under the GDPR, you have the right to:

    • Access your data

    • Request correction or deletion

    • Restrict or object to processing

    • Data portability

    • Withdraw consent (where applicable)

    • Lodge a complaint with a supervisory authority

    To exercise your rights, please contact us via https://www.dm-airtech.com/contact-us.

    11. Changes to This Policy

    We may update this Privacy Policy to reflect legal or operational changes. Updates will be published on our website. Continued use of the service indicates your acceptance of the revised policy to the extent permitted by law.

    12. Contact

    If you have any questions about this Privacy Policy or your personal data, please contact:

    DM-AirTech GmbH
    See Impressum for legal details.
    Contact page: https://www.dm-airtech.com/contact-us